Randwyck Privacy Policy

Randwyck® is a registered trademark of the Greenfield Group - an organisation that is committed to ensuring that your personal information is secure and protected.

How we use your information

This privacy notice tells you what to expect when randwyck.com website collects personal information. It applies to information we collect about:

Visitors to our website

When someone visits www.randwyck.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by randwyck.com

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

You may delete and block all cookies from this site, but parts of the site will not work.

One of the cookies we use is essential for parts of the site to operate and has already been set (see 'Essential site cookie' below).

Cookie Name Purpose More Information
Essential site cookie PHPSESSID This cookie is essential for the trade user quotation system to operate and is set upon your arrival to the Randwyck site. This cookie is deleted when you close your browser.
Google Analytics __utma
__utmb
__utmc
__utmz		 These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited on this site. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

People who use randwyck.com services

Randwyck.com offers various services to the public. For example, we send out publications and distribute an electronic newsletter. We use a third party to deal with some publication requests, but they are only allowed to use the information to send out the publications.

We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have requested a publication to carry out a survey to find out if they are happy with the level of service they received. When people do subscribe to our services, they can cancel their subscription at any time.

Complaints or queries

Randwyck.com tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Randwyck.com's collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Indemnification

In using this website, you agree to indemnify, defend and hold harmless, the Greenfield Group, its companies, officers, directors, employees, agents and suppliers from and against all claims, losses, expenses, damages and costs, including, without limitation, all reasonable legal fees arising from or relating in any way to your use of Greenfield Group websites.

Changes to this privacy policy

We keep our privacy notice under regular review.
This privacy notice was last updated on 1 February 2012.

How to contact us

Requests for information about our privacy policy can be put in writing to:

Randwyck Website Department
La Cafetière Ltd
Coast Road
Greenfield
Flintshire
CH8 9DP